Over the past year, the Texas State Board of Medical
Examiners (TSBME) has become quite "tough" on doctors. This is an
interesting since according to its web site the TSBME in April 2002, had
more than 716 investigations during a three-month period. During FY 2001,
they quoted 567 for the entire year!. At this rate, they will attempt to
investigate between 3000-5000 physicians in one year. It is hard to believe
that Texas has so many "bad doctors" especially since this represents
approximately 10-15% of the Texas Medical Association membership. The TSBME
has been under fire for its laxity in the past according to articles printed
in the Dallas Morning News and other papers. Its executive director Donald
Patrick M.D. along with the President and Vice-president of the TSBME now
feels that it needs to go out and prove itself to the public. As such, the
TSBME is on a crusade to harass the medical community in its quest to
"protect Texans." TSBME’s actions should not be made as a response to
journalistic criticism.
TSBME is staffed by governmental appointees, and has no oversight by other
agencies. TSBME’s purpose should be to inform, educate, and improve the
physician it licenses. The current TSBME is attempting to humiliate the
medical community in its zeal to demonstrate its viability. Like most state
agencies, TSBME fears budget cuts from the legislators particularly from the
current $12 billion dollar deficit. The TSBME in order to demonstrate its
usefulness, is increasing its perceived investigations to demonstrate its
viability. Below is the current summary of investigations. This is found on
the TSBME web site. The site also lists all investigations regardless of
whether the physician has been found to be guilty of the allegation or not.
What purpose does displaying all complaints instead of only those
representing actual adverse findings except to demonstrate a state agency
desperate to demonstrate its viability?
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A Look at the TSBME |
Should the Board get a complaint about a doctor from either a hospital,
patient, or another doctor, they are supposed to take the time to
investigate the validity of that complaint. Additionally, the TSBME is
supposed to notify the doctor receiving the complaint however in most
instances he or she is not given the exact nature of the complaint, just
given broad accusations along with its representative Medical Practice Act
numbers. This is a waste of time since the doctor does not even know what
the exact problem is. It would be much more efficient if the main concern
and/or allegation were described at that time. Once a complaint is filed,
then the doctor will usually send an office chart to the board investigator.
The investigator will then send it to one of its "TSBME specialist" to
determine if there has been a breech in quality of care. This " reviewer
specialist" is protected by the TSBME and his or her name is never revealed
unless a S.O.A.H. hearing occurs. Nonetheless, it is this individual whom
only the TSBME knows their full identity that reviews this chart. If a
quality of care breech is then determined by the "reviewer," then this
information is brought to the TSBME and a hearing misleadingly called an
Informal Settlement Conference is scheduled. The complaint is only reviewed
by one reviewer and that reviewer may have reviewed that same doctor in the
past. With the numbers of qualified specialists I find it hard to believe
that the TSBME can only find the same reviewer to evaluate accused
physicians.
The Informal Settlement Conference hearing is both interesting, misleading
and most importantly a misnomer in that in most cases it is a "kangaroo
court" and lately no more than a mechanism to extort and /or "bully" Texas
physicians. Normally there are two members of the Board, usually not of the
same specialty as the accused physician. They are there to determine whether
or not the doctor is guilty as has been determined by the "reviewer" who has
opined that the allegations are valid. The State’s " reviewer" however is
not present to discuss/ defend his/her claim of the defendant’s
inadequacies. How is this "due process?" A more appropriate way of dealing
with this is to have the "expert reviewer" from the State be in the same
room as the other person and discuss this issue in front of the Board
members. A truly peer to peer discussion is the right thing to do.
The Informal Settlement Conference is not taped, and therefore, does not
represent true justice nor "due process" in that there is no transcript of
the hearing. After the hearing is completed, deals (bullying) are usually
made by the Board to the practitioner. This usually involves settlements,
fines, extortion, whereby threats of suspending the practitioners license,
and on rare occasion the accused physician may be adjudicated. All of this
is done without a transcript. Another area of great concern deals with
finding the appropriate punishment to fit the complaint .The TSBME to date
does not even have a standard of set punishments for specific breeches. It
would seem more appropriate to let the Texas Medical Association and Texas
Osteopathic Medical Association work together on some guidelines for the
TSBME. Without these "guidelines" the legislature has unfortunately allowed
the Board to be as lenient or as tough as it wants to be without
establishing any checks and balances.
After the Informal Settlement Conference is complete, the defendant can
either accept what the TSBME has decided or ask for a S.O.A.H. hearing. The
S.O.A.H. hearing is then heard by an Administrative Law Judge. Only then
will the defendant ever meet the "expert reviewer." The S.O.A.H. hearing
does not occur immediately after an informal hearing, and in fact, if the
TSBME wants to remove that practitioner’s license, then they can do that
prior to the S.O.A.H. hearing. Suspension of a practitioner’s license has
become of late another interesting sideline of the TSBME. It is up to the
disciplinary hearing panel (composed of two physicians and one layman) to
decide if that doctor’s license should be suspended based on the findings of
usually one "expert reviewer" who again is not present at this very
important meeting which may change this practitioner’s life along with his
office staff, and other patient’s to whom he or she is treating.
The TSBME must be held accountable and demonstrate without any doubt that
the practitioner is a real and true threat to the public at the time that
his/her license is suspended, not base its decision on innuendo or on the
report of one "reviewer". Taking away a physician’s license is a very
serious action and one in which this TSBME should be made accountable for.
The ramifications of this action especially if not truly done on merit are
devastating on that practitioner. It is incumbent upon the TSBME to have all
the facts and have completed a thorough investigation that is "air tight"
before even contemplating this action. If the practitioner is later
exonerated, those members of the TSBME involved in the suspension hearing
should be held accountable for their actions.
"Due process" or the current lack of due process has become
a very serious issue with the way in which the TSBME is attempting to "bring
about justice." According to its own regulations, if a practitioner is being
considered for a temporary suspension of their license, they are to be
notified at least ten(10) days prior to the hearing date. 22 Tex.Adm.
Code,187.60(d). The TSBME however has not followed their own rules and has
suspended physicians without this basic "due process."A physician apparently
received this packet three days after being suspended. It appears that the
TSBME is willing to sacrifice and forfeit a physicians’ "due process" in
order to demonstrate to its citizens how it is abusing power.
Physicians in Texas are fortunate however to have the ability to request an
unbiased evidentiary hearing from the State Office of Administrative
Hearings (S.O.A.H.) This body was created to review any disagreements
between state agencies and people affected by these agencies. A physician
and/or the TSBME may request a hearing in front of an Administrative Law
Judge to review a complaint. From the accused standpoint, this seems more
independent, fair and implies"due process." The problem however, is that the
decision of S.O.A.H. is not final as the TSBME does not have to accept the
decision thereby forcing the practioner to go to district court. Why should
the legislature give the TSBME the ability to be above the law? The TSBME is
required to present their "air tight" case against the accused practitioner
just like the accused practitioner is trying to prove his/her innocence. Why
should the TSBME be allowed to continue to "harass" a physician who may have
been cleared of wrongdoing by an independent body? Since when is the TSBME
above the law? The TSBME has become too politicized and needs to have checks
and balances placed on it. They, the TSBME has become arrogant as a result
of not being answerable to the public for its policies and procedures. In
fact it appears that the TSBME believes that it is able to properly function
without any help or input from any other state agency. It appears that the
TSBME looks at S.O.A.H. as meddling in its affairs. As physicians, we should
be thankful that S.O.A.H. is part of the checks and balances put there by
the legislature and strengthen its decision making position against the
TSBME.
There are several ways of improving the TSBME in order improve its fairness
to all. First and foremost, the TSBME intentions and actions should be for
the good of all. That means that each case must be investigated thoroughly
to identify whether the "standard of care" has been breeched. One way of
achieving this is to recruit and appropriately compensate good reliable
nurses( R.N.) who must complete competency screening exams as well as
complete appropriate CME’s yearly to initially screen the "complaint" before
it is passed on to a physician reviewer. It is also important that the
"expert reviewing doctor" Board Certified and in active practice, not
retired, and not review the same doctor twice. Additionally, if the initial
"expert reviewer" has concerns about the accused physician, a second
reviewer should be required to evaluate the complaint to double check that
the overall process is as unbiased as possible. The burden of proof should
be with the TSBME and not the accused physician. The TSBME should not assume
as it has publicly stated that the accused doctor is automatically guilty
and that " adverse actions" from a hospital or elsewhere are true and not
politically motivated. There is an obvious antagonism between the TSBME and
the physicians it licenses in this state and this needs to improve. The
Executive Director has publicly stated that he will view all allegations as
a prosecuting attorney.
Richard B. Willner, President
The Center for Peer Review Justice, Inc
info@peerreview.org
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Ways to Improve the TSBME
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- We need to remove the political overtones of the TSBME. One should not
be on the TSBME strictly because they donated money or are politically
affiliated with the governor. The TSBME should be made up randomly of one
to two members from the TMA and TOMA and several representatives from
different specialties. Again, physicians should be the best jury with
regards to their own peers. An equal number of M.D. and D.O.
representation will also remove any controversy of bias. By doing this,
the Board once again becomes medical and not political.
- There should be some type of rotation for doctors who review
complaints. No physician reviewer should ever review another doctor twice.
Additionally, the TSBME relies too heavily on retired or retiring
physicians as well as the Executive Director’s cronies to review
complaints. Only physicians in active practice who are Board certified
should be allowed to review complaints and give opinions since medicine is
ever changing and treatment choices are also ever changing. We have many
subspecialty societies in Texas. Doctors within a subspecialty should be
required to review charts and be held accountable for them.
- Blanket immunity from reviewing a complaint needs to be amended.
Currently, a physician who reviews a complaint is immune from any
liability. This is appropriate as long as the "reviewer" is being fair and
unbiased. If one the other hand the "reviewer" is found to be unfair, he
or she should face license revocation and possible civil repercussions. If
the reviewing doctor feels that there is something wrong with the quality
of that other doctor, then that needs to be documented and defended by the
"reviewer" at the Informal Settlement Conference.
- Accountability as an " expert reviewer" is essential. This issue has
become a driving force regarding "experts" in medical malpractice cases
where the push is to only have actively practicing physicians who have
actually done specific cases are allowed to comment on the accused
physician. Physician review by the TSBME is no different since the "expert
reviewer" is opining on another doctor’s care.
- A complaint system has to be maintained but made more efficient. The
complaint itself needs to be written clearly and succinctly. The accused
doctor should have a clear understanding as to what the accusations are in
terms by stating the allegation(s) instead of relying on generalized
statements and numbers written by the case manager to the accused
physician. Currently the allegations are too vague and general. TSBME
needs to review the complaints in there entirety and come out with a
complaint against the physician and not rely on the investigation of
others including hospital boards for example before pursuing this accused
physician. Additionally, the investigation of the complaint needs to be
accelerated. It is not fair for the accused to have to wait in excess of
three months to know whether or not he/she has been adjudicated or will
have a formal complaint by the TSBME. It also does not serve any purpose
to place allegations on its web site that the TSBME has made on an alleged
physician since the complaint is "alleged" and has not been found to be
substantiated at the present time. Placing the complaint on the TSBME web
may make the TSBME feel empowered that they can demonstrate their
"usefulness" but in effect it is another form of physician abuse and
extortion since the TSBME has not proven their complaint(s) but is already
attempting to undermine the physician. This in and of itself is another
form of harassment and abuse of power
- TSBME needs to investigate and focus on valid claims. Complaints sent
to the TSBME come from patients, physicians, lay people, and hospitals.
The TSBME needs to stratify and triage these complaints in order to
identify "problem physicians." Obviously, if a physician is having many
complaints and lawsuits about the same issue from patients, this is more
serious than a physician involved in hospital politics. The TSBME should
not rely necessarily on purported "adverse actions" coming from a hospital
especially if that physician does not have a corresponding malpractice
trail. The TSBME should be sophisticated enough to understand that
hospital-generated complaints as well as those from competing physicians
may, and often do, arise from political and economic "turf battles" and
therefore would not warrant the same attention. Malpractice claims
although not necessarily indicative of "problem physicians" are potential
indicators especially if there is a trend resulting to more morbidity and
mortality. The TSBME has another tool which it has not used regularly
which involves monthly mortality and morbidity results sent to the TSBME
and/or the Texas Dept. of Health which was mandated by the Texas
legislature several years ago. This is a great benefit to the TSBME since
it can follow all practitioners independently. To date, this monitoring
system has not been implemented by the TSBME.
- The TSBME relies too heavily on the Informal Settlement Conference
when it deals with accused physicians. These hearings are not transcribed
and should be made more formal since they require the physician to defend
his/her position. When the physician presents to the TSBME to discuss the
allegation(s), this hearing needs to follow "due process" and one way of
ensuring that is to have it transcribed. In addition, a TSBME member of
the same specialty in addition to the "expert reviewer" needs to be
present. Currently, a TSBME member who specializes in pediatrics for
example, is able to comment on the performance of a cardiac surgeon. This
is ridiculous since how can someone of a different specialty have any way
of understanding the complexities and treatments of another and properly
judge that practitioner?. Additionally, specific actions by the accused
physician should be dealt with appropriately if adverse finding(s) are
found. At the present time, there is no standard penal code which
identifies a specific reprimand with a specific allegation.
- "Due process" needs to be practiced by the TSBME. This philosophy is
not currently acknowledged or observed by the TSBME which essentially
views all alleged doctors as "guilty" until proven innocent. "Due process"
means that any physician who is required to come to the TSBME for
evaluation needs to have his/her rights protected. The burden of proof
needs to be on the TSBME and not on the physician. Why is it that only in
medicine is one considered guilty until proven innocent? Unsubstantiated
allegations, innuendos, etc. should not be used against a physician in
order to discipline him/her. Medicine is complicated and has many
approaches. A difference in opinion is not grounds to discipline a
physician. The TSBME has a duty to the public at large to review an
allegation completely and with an unbiased approach. Only then has it
fulfilled its mission to protect the residents of Texas.
- The decision of S.O.A.H. (State Office of Administrative Hearings)
should not be usurped by the TSBME if not to its liking. The TSBME should
not be allowed to attempt to overrule its decision. If allowed to do this,
what is the purpose of having a non-biased entity to review the complaint
in the first place? This is all about checks and balances.
The Executive Director, along with each member of the Board needs to be
accountable to the physicians who are licensed by the TSBME. The Executive
Director as well as the President and vice-president should not be allowed
to utilize "cronies" over and over again in order to proceed with
disciplinary actions against physicians it is targeting. The Executive
Director and his staff attorneys have very little in the way of checks and
balances at this time and this can lead to "abuse of power." There is no
room for any of these current members and the staff attorneys to have a
personal agenda. If so, they should be held accountable for their actions
and severely reprimanded. The TSBME has taken upon itself to behave in a
free for all manner. A mechanism whereby the TSBME itself can be
investigated needs to be developed quickly.
This discussion regarding the makeup and current attitude of the TSBME is
meant to be enlightening. We are all very concerned with the state of
health care in Texas, particularly with the current medical malpractice
crisis, uninsured citizens, insurance reimbursement and the TSBME. "Due
process" needs to be maintained throughout any physician investigation. It
seems like this should be common sense since most individuals if placed in
a similar situation would ask for similar treatment. Physicians by and
large are good people who are trying to help and serve the public daily.
They should not be treated as ogres or terrorists by an agency that feels
it is above the law. The medical community does not need to be afraid of
Machiavellian tactics from a perceived" self regulated, politically
appointed" agency bent on demonstrating antagonism to the very group of
members they are supposed to improve. This country was founded on checks
and balances, and unfortunately, the TSBME has demonstrated that it cannot
administer itself in a fair, professional way and as such is in need of
additional legislative checks and balances.
Roland F. Texas NeurosurgeonJr., D.O.
1400 Dartmouth Drive
Southlake, Texas 76092
neuroswbs@yahoo.com |
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